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Every Google review answered, in your voice.

LuxeReply writes a warm, personal reply to every review. You approve, it posts. Be one of the 30 businesses that will use LuxeReply free for 8 weeks. Greece & Cyprus.

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You've savedΚέρδισες 10h 40m
64 replies drafted for you64 απαντήσεις γραμμένες για σένα
🔥 3-day reply streak3 μέρες στη σειρά
★★★☆☆ · Maria K. · Local Guide · todayLocal Guide · σήμερα

"The facial was lovely, but I waited 25 minutes past my appointment. Probably won't rush back."«Το facial ήταν υπέροχο, αλλά περίμενα 25 λεπτά μετά την ώρα του ραντεβού μου. Μάλλον δεν θα ξανάρθω σύντομα.»

LuxeReply is writingΤο LuxeReply γράφειLuxeReply draft, in your voiceΠροσχέδιο LuxeReply, με τη δική σου φωνή
"Maria, thank you for writing tous. We're sorry about the wait,your appointment should havestarted on time. We're so gladyou enjoyed the facial."«Μαρία, σε ευχαριστούμε πουμας έγραψες. Λυπούμαστε γιατην αναμονή, το ραντεβούέπρεπε να ξεκινήσει στην ώρατου. Χαιρόμαστε που σουάρεσε το facial.»"Maria, thank you for writing to us.We're sorry about the wait, yourappointment should have started ontime. We're so glad you enjoyed thefacial."«Μαρία, σε ευχαριστούμε που μαςέγραψες. Λυπούμαστε για την αναμονή,το ραντεβού έπρεπε να ξεκινήσει στηνώρα του. Χαιρόμαστε που σου άρεσε τοfacial.»"Maria, thank you for writing to us. We're sorry aboutthe wait, your appointment should have started ontime. We're so glad you enjoyed the facial."«Μαρία, σε ευχαριστούμε που μας έγραψες. Λυπούμαστεγια την αναμονή, το ραντεβού έπρεπε να ξεκινήσει στηνώρα του. Χαιρόμαστε που σου άρεσε το facial.»
✓ Approved & posted to Google in one tapΕγκρίθηκε και δημοσιεύτηκε στο Google με ένα πάτημα
★★★★★ · Nikos P. · 2 hours agoπριν από 2 ώρες

"Best souvlaki in Thessaloniki. Fast service, and the owner came to say hello."«Το καλύτερο σουβλάκι στη Θεσσαλονίκη. Γρήγορο σέρβις και ο ιδιοκτήτης ήρθε να μας χαιρετήσει.»

LuxeReply is writingΤο LuxeReply γράφειLuxeReply draft, in your voiceΠροσχέδιο LuxeReply, με τη δική σου φωνή
"Nikos, you made our day.Saying hello is the best part ofthe job for us. See you soon."«Νίκο, μας έφτιαξες τη μέρα.Το να λέμε ένα γεια είναι τοκαλύτερο κομμάτι τηςδουλειάς μας. Τα λέμεσύντομα.»"Nikos, you made our day. Saying hellois the best part of the job for us.See you soon."«Νίκο, μας έφτιαξες τη μέρα. Το ναλέμε ένα γεια είναι το καλύτεροκομμάτι της δουλειάς μας. Τα λέμεσύντομα.»"Nikos, you made our day. Saying hello is the bestpart of the job for us. See you soon."«Νίκο, μας έφτιαξες τη μέρα. Το να λέμε ένα γεια είναιτο καλύτερο κομμάτι της δουλειάς μας. Τα λέμεσύντομα.»
✓ Approved & posted to Google in one tapΕγκρίθηκε και δημοσιεύτηκε στο Google με ένα πάτημα
★★☆☆☆ · Andreas M. · yesterdayχθες

"Beautiful room, but the air conditioning was noisy and nobody answered reception at midnight."«Πολύ ωραίο δωμάτιο, αλλά το κλιματιστικό είχε θόρυβο και στη ρεσεψιόν δεν απάντησε κανείς τα μεσάνυχτα.»

LuxeReply is writingΤο LuxeReply γράφειLuxeReply draft, in your voiceΠροσχέδιο LuxeReply, με τη δική σου φωνή
"Andreas, thank you for tellingus. A noisy unit and anunanswered phone at midnightare not the stay we promise.Both are being dealt with."«Αντρέα, σε ευχαριστούμε πουμας το είπες. Ο θόρυβος και τοτηλέφωνο που δεν απάντησεδεν είναι η διαμονή πουυποσχόμαστε. Και τα δύο ταβλέπουμε αμέσως.»"Andreas, thank you for telling us. Anoisy unit and an unanswered phone atmidnight are not the stay we promise.Both are being dealt with."«Αντρέα, σε ευχαριστούμε που μας τοείπες. Ο θόρυβος και το τηλέφωνο πουδεν απάντησε δεν είναι η διαμονή πουυποσχόμαστε. Και τα δύο τα βλέπουμεαμέσως.»"Andreas, thank you for telling us. A noisy unit andan unanswered phone at midnight are not the stay wepromise. Both are being dealt with."«Αντρέα, σε ευχαριστούμε που μας το είπες. Ο θόρυβοςκαι το τηλέφωνο που δεν απάντησε δεν είναι η διαμονήπου υποσχόμαστε. Και τα δύο τα βλέπουμε αμέσως.»
✓ You approve every reply before it goes liveΕγκρίνεις κάθε απάντηση πριν δημοσιευτεί
★★★★☆ · Sarah W. · Local Guide · this weekLocal Guide · αυτή την εβδομάδα

"Beautiful apartment and very helpful agent. Only wish the viewing had been a bit longer.""Beautiful apartment and very helpful agent. Only wish the viewing had been a bit longer."

LuxeReply is writingΤο LuxeReply γράφειAnswered in the customer's languageΑπαντημένο στη γλώσσα του πελάτη
"Sarah, thank you so much.We're happy you loved theapartment, and you're rightabout the viewing. Next timewe will book you a longer slot.""Sarah, thank you so much.We're happy you loved theapartment, and you're rightabout the viewing. Next timewe will book you a longer slot.""Sarah, thank you so much. We're happyyou loved the apartment, and you'reright about the viewing. Next time wewill book you a longer slot.""Sarah, thank you so much. We're happyyou loved the apartment, and you'reright about the viewing. Next time wewill book you a longer slot.""Sarah, thank you so much. We're happy you loved theapartment, and you're right about the viewing. Nexttime we will book you a longer slot.""Sarah, thank you so much. We're happy you loved theapartment, and you're right about the viewing. Nexttime we will book you a longer slot."
✓ Approved & posted to Google in one tapΕγκρίθηκε και δημοσιεύτηκε στο Google με ένα πάτημα
4 example reviews and drafts4 ενδεικτικές κριτικές και απαντήσεις
✓ Built for small businesses✓ 14 years in customer experience, behind every reply

THE ACTUAL PRODUCT, NOT A MOCKUP

Your review inbox, minus the work.

This is the LuxeReply dashboard: every review in one place, a reply drafted in your tone, one tap to post it to Google.

app.luxereply.com/reviews
The LuxeReply reviews dashboard
9:41
ReviewsAlea Cafe
MW
Mark Wilson
Google
★★★★★· Aug 3, 2026
• PUBLISHED

Disappointing experience. We waited over 45 minutes for our food and when it finally arrived it was cold.

KEYWORDSServiceFood
ResponseWarm & friendly

Mark, thank you for telling us. Forty five minutes is too long to wait, and cold food is not what we want anyone to sit down to.

✓ Lives on Google
Example data

Connect your Google Business Profile and a year of unanswered reviews can be drafted and published. During the Beta we set it up with you, on a call.

SEE IT FIRST

Try it. Right now, no signup.

Pick a review, choose a tone, and watch LuxeReply draft the reply.

1 · Pick a review

★★★☆☆ · beauty salon

“The facial was lovely, but I waited 25 minutes past my appointment. Probably won't rush back.”

★★★★★ · restaurant

“Amazing food and great atmosphere! The server made excellent recommendations.”

★★★★★ · real estate

“Nikos found us our dream apartment in two weeks and negotiated brilliantly.”

2 · Choose your tone

Elegant & RefinedWarm & FriendlyPlayful & Light
Draft my reply

3 · Your reply, drafted

Your drafted reply will appear here…

WHY IT MATTERS

People decide before they ever call you.

What they read is your reviews, and how you answered them.

0%

read reviews before choosing a local business

BrightLocal 2026

0%

are more likely to use a business that answers every review

BrightLocal 2026

0%

are put off by generic or templated replies

BrightLocal 2026
FEATURES

Works while you don't.

Every feature exists to do one thing: make your business look five-star, without stealing your evenings.

Your voice, not a robot's

Customise each property with its own values. Every reply reads like you wrote it between clients.

Negative review protection

Calm, specific, never defensive. So you never reply angry, and never reply late.

Drafts are ready before you sit down

New reviews are picked up and drafted automatically. You read, adjust, publish.

Work as a team

Give your colleagues access and every reply still sounds the same, whoever writes it.

Any language, automatically

Greek client, English review, German tourist: replies arrive in the reviewer's own language if you choose it.

Useful insights

See what your customers love, what bothers them and what to fix first, all from your reviews.

HOW IT WORKS

Three minutes to set up. Honestly.

The easiest thing you can do for your business today.

01

Set your voice

Pick a tone and choose how you greet people.

See a sample reply in your tone right away.

02

Connect Google

One secure click with your Google Business Profile.

Then pick which locations you want to manage.

03

Start drafting

Nothing is published until you approve it.

Edit any draft before it goes live.

You can change the voice, add your own rules and adjust every setting separately for each property.

Be one of the 30 businesses using LuxeReply for free

IN THEIR WORDS

Businesses already replying with LuxeReply

★★★★★

"We love how LuxeReply blends AI with a human touch. It's the smartest way to manage your brand reputation."«Μας αρέσει πολύ πώς το LuxeReply συνδυάζει την τεχνητή νοημοσύνη με την ανθρώπινη πινελιά. Είναι ο πιο έξυπνος τρόπος να διαχειριστείς τη φήμη του brand σου.»

NK
Natassa Katsanou
Google reviewΚριτική στο Google
★★★★★

"I didn't expect it to be this good. It's super easy to use, fast, and honestly makes everything so much simpler. I love how smooth it feels."«Δεν περίμενα να είναι τόσο καλό. Είναι πολύ εύκολο στη χρήση, γρήγορο και ειλικρινά κάνει τα πάντα πιο απλά. Μου αρέσει πόσο ομαλά δουλεύει.»

D
Dimitra
Google reviewΚριτική στο Google
★★★★★

"Great tool. Clients get personalized replies and feel appreciated, while resources are used more efficiently by our company."«Εξαιρετικό εργαλείο. Οι πελάτες παίρνουν προσωπικές απαντήσεις και νιώθουν ότι τους εκτιμούμε, ενώ η εταιρεία μας αξιοποιεί καλύτερα τους πόρους της.»

GK
George Karamanis
Google reviewΚριτική στο Google
★★★★★

"I didn't believe a tool could make such a difference! My customers now get timely replies and I've already noticed more positive reviews."«Δεν πίστευα ότι ένα εργαλείο θα έκανε τόση διαφορά! Οι πελάτες μου παίρνουν τώρα απαντήσεις στην ώρα τους και έχω δει κι άλλες θετικές κριτικές.»

GP
Greg Papageorgiou
Google reviewΚριτική στο Google
★★★★★

"It used to take us days to reply to every review. Now it's instant, and every response feels personalized!"«Παλιά μας έπαιρνε μέρες να απαντήσουμε σε κάθε κριτική. Τώρα γίνεται αμέσως και κάθε απάντηση είναι προσωπική!»

AV
Ayis Ventouris
Google reviewΚριτική στο Google
5 reviews from LuxeReply's own Google profile5 κριτικές από το Google προφίλ του LuxeReply

"The stars on your Google profile are what people count. The replies are what they read, and they're the only words on that page you actually get to write. We built LuxeReply so yours are always worth reading."


Alexandra Mavrona
Founder, LuxeReply

Frequently asked questions

Is the Beta really free?

Yes. 8 weeks of full access, and we never ask for a card.

What happens after the 8 weeks?

You decide. There are no automatic charges.

Will customers notice the replies are AI?

LuxeReply writes from what the reviewer actually said, in your tone, with your sign-off. You can edit any draft before it posts.

What happens with negative reviews?

Drafts are calm, specific, and constructive. An angry review answered well wins back the writer and everyone who reads it later.

Can this get my Google profile flagged?

No. Replies post through the official Google Business Profile connection, the same as typing them yourself.

Does it work in Greek?

Natively, and in whatever language each review was written.

Can I reply to my old reviews too?

Yes. Sync your history and every unanswered review from the past year lands in one place, each one a tap away from a drafted reply.

Can I cancel anytime?

One click, no lock-in, and your Google connection is removed immediately.

Still wondering about something? Ask us directly. We read every message.

LuxeReply

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LuxeReply

Warm, personal replies to every Google review, drafted in your voice, posted in one tap. Built for small businesses that live on their reputation.

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